Shipping Policy

Order Processing

All orders placed on urbanhivetees.com are processed after payment confirmation.

  • Production time: 1–2 business days
  • Orders are not processed on weekends or U.S. public holidays
  • All products are made to order, so processing times may vary slightly during peak seasons

Shipping & Delivery (United States)

UrbanHive is an international online business registered in Indonesia.
All U.S. orders are produced and shipped from within the United States through trusted fulfillment partners.

  • We currently ship only within the United States
  • Estimated delivery time: 5–10 business days after production
  • Orders are shipped via trusted U.S. carriers (USPS, UPS, FedEx)
  • Tracking information will be provided by email once your order has shipped

Delivery times are estimates and may vary due to carrier delays or external factors outside our control.


Delivery Issues

Please ensure your shipping address is entered correctly at checkout.

If your package is delayed or marked as delivered but not received, please contact us and we will assist you with the carrier inquiry when possible.

Support Email: support@urbanhivetees.com
Support Phone : +62 851 5055 7963